 | | | | AT&T 2-year Contract (One-time activation fees apply: first new line of service, $36; each new additional line, $26; contract extension, $18.) |  | Buy New: $0.00
Avg. Customer Rating:  (based on 57 reviews)
Sales Rank: 2
Category: Wireless
Media: Wireless Plan Option
ASIN: B00020KCBA
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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| Editorial Reviews:
Product Description
By choosing this option you are committing to a 2-year agreement to maintain service with Cingular. You may be liable for cancellation fees if you do not maintain service according to the agreement. Read the contract terms and conditions for all details.
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| Customer Reviews: Read 52 more reviews...
 DO NOT BUY PHONES FROM AMAZON September 16, 2008
Both of the phones that I purchased through amazon had to be replaced - they were both defective! What a pain! I also lost all of my numbers on one of the phones!!! It's better to just buy them directly from ATT.
Amazon: will not let you extend your contract / keep your number August 23, 2008
I ordered a contract extension but Amazon thought it was a new line. Now I need to return the phone, cancel the new contract, and GO FIND ANOTHER VENDOR. DO NOT USE AMAZON TO BUY YOUR PHONE UNLESS YOU WANT TO GET RID OF YOUR CURRENT NUMBER. THEY TELL YOU DIFFERENTLY BUT THEY LIE.
This mistake will cost me. It will also cost Amazon. I will not order anything through Amazon again due to the awful customer service and misleading website information. Congrats, Amazon, you've lost at least one customer today.
Pure Cr@p July 27, 2008
avoid ATT as a wireless company. it took over 2 hours on 2 separate occasions to cancel my contract in the first 30 day trial period. they kept telling me to call amazon, amazon finally sent me the contract reference to give the AtT reps, then they put me on hold until the system hung up on me (about 30 mins) eventually I got it cancelled. they probably count on people not going through the hassel. I will NEVER use them again.
 could be cheaper! June 11, 2008
Yeah they could have waived the dang activation fee, that was a waist. it's just a way for them to get a little extra cash out of the customer for no reason.
I find this new 2 year contract stuff garbage as well, I miss the days of 1 year contracts and they gave you all kinds of stuff to make you happy. Now they just line their pockets and forget about the little things about the customer.
Granted I have found AT&T to be better than Sprint/Nextel (so glad I'm not with them anymore).
Ported my number - Had no problems porting my number over from Nextel, The people that I have spoken to on the phone with AT&T so far have been quite nice and easy to understand for the most part (even the ones with accents you can understand well), I find this a great plus. Several times when calling up Nextel I'd get someone who bairly spoke english and wouldn't get the hint that I needed to talk to someone that spoke better english so I could get the help I needed.
HOLD TIMES - AT&T so far has had some pretty low hold times , also they don't don't charge you for calling them for support like several others do. Nextel counts it against your minutes to call them to get things resolved and so on.
Fast useage checking! - all you do is call a specific number as to what you want to check, say like minutes you dial *646# and you get a free text message right to your phone that tells you how many minutes you have left. Same thing goes for balance, Data use (phones with internet access). There is one for payments as well, I haven't used that one yet but it's supposed to take you to a way to do in via an automated system or something like that.
Pretty much I've been quite pleased with the service I've gotten so far, but I still think the plans are over priced. If it wouldn't have been for the fact that I get a nice discount through the company I work for I wouldn't have gotten the plan. It drops the price I pay to a somewhat acceptable rate.
Great Phone Service, Overpriced Data Plans April 24, 2007
3 out of 3 found this review helpful
I switched to Cingular from a local carrier due to better coverage, phone selection, and pricing. I ordered through Amazon due to their amazing prices, and received the phones in a few short days. I must say, I have been very happy with the service in my town, with fewer dropped calls, stronger signals, and steady service. Just a couple of weeks ago, we had a bout of very nasty weather that knocked out cell service for most carriers in the area for nearly 8 hours. I never experienced a single moment of downtime.
My only problem has been with Cingular's data pricing. I ordered a Samsung Blackjack for both myself and my wife, and was required to purchase unlimited data plans for both to receive the discounted rate. Not a problem, as I use alot of data anyway. However, the folks at Cingular have determined that the Blackjack SMARTPHONE running Windows Mobile SMARTPHONE Edition is not eligible for their SMARTPHONE data connect plan. Instead, they force you to purchase the PDA plan, which is the exact same, identicle plan, offering the exact same access, features, and bandwidth, for twice the price. Cingular's ridiculously high data pricing will inevitably bite them in the long run. As soon as my 6 month agreement with Amazon to keep the data plans is up, they'll be dropped or reduced.
I don't understand the thinking of some companies these days. It's far better to make smaller profits on more customers than to try to reap a fortune off of a few. It's not shocking at all that so many companies these days go from fortune to failure in such a short time. Take heed, "The New AT&T", people will only tolerate your greed for so long.
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