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 Location:  Home » Camera » Flatbed » Microtek ScanMaker 9800XL ScannerDecember 1, 2008  
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Microtek ScanMaker 9800XL Scanner
Microtek ScanMaker 9800XL Scanner
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List Price: $1,499.99
Buy New: $1,041.46
You Save: $458.53 (31%)
Buy New/Refurbished from $910.57

Avg. Customer Rating: 2.5 out of 5 stars(based on 24 reviews)
Category: CE

Publisher: Microtek
Studio: Microtek
Brand: Microtek
Label: Microtek
Platforms: Macintosh, Windows 2000, Windows Me
Media: Electronics
Autographed: 0
Memorabilia: 0
Compatibility: PC USB
Shipping Weight (lbs): 50
Dimensions (in): 19.8 x 13.1 x 30.7

MPN: 1108-03-360072
Model: 1108-03-360072
UPC: 793111644972
EAN: 0793111645108
ASIN: B000066TOR

Availability: Usually ships in 1-2 business days

Features:
  • 3,200 x 1,600 optical dpi
  • True 48-bit color
  • 3.7 maximum optical density
  • 12-by-17-inch tabloid size bed
  • Firewire, USB, and SCSI-2 interfaces

Accessories:

  • Scanners for Dummies
  • Belkin F3U134-10 USB Extension Cable (10-Feet)
  • Spyder 3 Elite
  • 3Dconnexion SpaceNavigator SE (Standard Edition) 3D Navigation Device USB ( 3DX-700028 )
  • 3D connexion SpaceExplorer 3D Navigation Device with USB Interface ( 3DX-700026 )

Similar Items:

  • MicrotekTMA 1600 Transparency Media adapter for scanmaker 9800XL
  • Belkin F3U134-10 USB Extension Cable (10-Feet)
  • Fujitsu ScanSnap S510 Sheet-fed Scanner

Editorial Reviews:

Product Description
With 48-bit color and an amazing 3200 x 1600-dpi optical resolution, the tabloid-size ScanMaker 9800XL brings high-performance scanning to the corporate user, graphic designer, or medical professional. The large 12" x 17" reflective scan bed easily accommodates A3 scans, and adding the optional Transparent Media Adapter (TMA 1600) lets you scan transparencies up to 12" x 16" - including X-Rays. Other great features include 3.7 Maximum Optical Density with multiple sampling to reduce random image noise, a triple interface with FireWire, USB, and SCSI-2 for maximum versatility, and newly designed templates to accommodate a wide variety of film.

Amazon.com Product Description
With 48-bit color and an amazing 3,200 x 1,600 dpi optical resolution, the tabloid-size ScanMaker 9800XL brings high-performance scanning to the corporate user, graphic designer, or medical professional. The large 12-by-17-inch reflective scan bed easily accommodates A3 scans, and adding the optional transparent media adapter (TMA 1600) lets you scan transparencies up to 12 by 16 inches--including X-rays. Other great features include 3.7 maximum optical density with multiple sampling to reduce random image noise, a triple interface with FireWire, USB, and SCSI-2 for maximum versatility, and newly designed templates to accommodate a wide variety of film. Microtek includes a one-year warranty that covers parts and service.

What's in the Box
ScanMaker 9800XL scanner, Kodak IT8 reflective target, USB cable, FireWire cable, FireWire card (for PC only), Software CD(s), user's guide, warranty information



Customer Reviews:   Read 19 more reviews...

1 out of 5 stars Lamps goes out, No Microtek repair service. AVOID!   September 4, 2008
The Microtek 9800XL gives OK scans at a large size. However, as many others note, very often the lamp will go out (I understand it's a hardware problem with the lamp driver board).
Microtek will replace it if you are within the 1 yr. warranty. They will NOT repair it out of warranty. They will helpfully offer you a small discount on a new $1000 scanner.

Let's recap that: I should buy from Microtek because their expensive scanner breaks just out of warranty and they offer no way to fix them. R-i-i-ght.



1 out of 5 stars Please don't waste your money!   July 23, 2008
I had the exact same problem as many others. Used the thing for 1 year and the bulb died, this was after Very light use. Maybe a dozen or so scans.. very very dissapointing.
We had to have a working scanner though (I work in a university Music Library and faculty need it) so we actually sent the thing in for repair. It cost $300 + shipping to CA and back, and when it came back, it died again in 6 mos.
I'm buying an Epson this time. I won't let the lower price lure me..it's simply not worth the headache.



1 out of 5 stars Microtek is going out of business   June 16, 2008
I cannot tell you how crumby Microtek is. You must avoid Microtek products like the plague.

I bought this scanner 9800XL for about $1000. After one year, I started getting blurry scans. Microtek's solution? Buy another scanner from us, we don't repair anything.

Now I have upgraded to Leopard. New drivers are only available on Microtek's website, which is perpetually down. I called tech support and
a sleepy girl answered the phone and didn't know anything about computers in general, much less my driver problem. She kept referring to "my website". I said, "What does my website have to do with anything?"

I asked to speak to her supervisor and I got patched into a message that said the supervisor was at home, and to please leave a message.

I wish I could faithfully express how unprofessional this all is.

After my dealings with the Microtek Corporation and manufacturer of mediocre products with zero tech support, I can only conclude and sincerely believe that the Microtek must be run out of a shipping container somewhere in Oakland.

MICROTEK MUST BE GOING OUT OF BUSINESS. Why else would they treat people like this?

Google them if you don't believe me. There are hundreds of threads about how lame Microtek is and how crumby their support is. I have to "rate" this product based on Amazon's review process, so I am giving them one star, but I would give them zero stars if I could...



1 out of 5 stars "The Beast" - hate this scanner   April 27, 2008
  1 out of 1 found this review helpful

We use this scanner in a professional environment and we have dubbed it "the Beast" because we groan whenever a job requires oversize scans and we actually have to use it. It has the most frustrating and nonsensical user interface I've ever seen. (Just one instance of many - the auto numbering feature cannot be reset except by hitting an up or down button - so if is up to 958 and you want to reset it to 0, you have to go down to 957, 956, etc.) It is extremely slow and also has a LOUD annoying whine while previewing and scanning - don't try to talk on the phone while scanning in the vicinity. The Mac driver has never worked properly - and calling Microtek only resulted in their instructing us to re-load the drivers, so we have to do this every time we use the scanner! The auto correction features seem to be weird, but we can't get the driver to calibrate the scanner, so we have to do all corrections in Photoshop after the fact. We have a $150 Canon scanner that is so far superior to the Microtek; I only wish Canon made an oversize scanner.


4 out of 5 stars It's ALIVE!!!   April 10, 2008
  1 out of 1 found this review helpful

I recently bought this scanner. As an illustrator, I was tired of chopping up my drawings and scanning them small.

My needs are simple, line art scanned, and this scanner does a BEAUTIFUL job.

Admittedly, I would have purchased the Epson, but I am on a Mac and the Epson in this price range isn't compatible. (Only the $2300 one is. What a scam.) With the guys who say they can fix the issues with it, I went ahead and purchased it.

Like the day I went from my mouse to a WACOM tablet, it's a defining one in my production process.


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